Category: Agile

Implement DR with Confidence !

January 21, 2020

Advanced Partner, Agile, Automation, CLOUD, DevOps, Digital Transformation

Traditional DR solutions require costly set of duplicate IT resources (storage, compute, and networking) and software licenses. By replicating your workloads into a low-cost staging area in your preferred AWS Region, AWS Disaster Recovery solution (CloudEndure) reduces compute costs by 95% and eliminates the need to pay for duplicate OS and third-party application licenses. As an AWS advanced partner, we have experience to help implement On-Premises to Cloud Disaster Recovery -This model moves your secondary data center to the AWS…

Agile Micro-Services Development – Low Code / No Code Emergence

September 12, 2019

BizCloud Experts

Advanced Partner, Agile, Automation, Contact Center, Device Management, DevOps, Digital Transformation, Fields Manager, serverless, Smart Office

AGILE Service development using low code/ no code architectures

Re:Think CX with BizCloud Experts

July 31, 2019

CX BizCloud

Agile, AWS, BizCloud Experts, Contact Center, Digital Transformation, Enterprise Connect, Smart Office, TEXAS

Our recent linked-in one-liner post to exemplify why we should have a discussion on how we can help with “Rethinking CX”. And yes, we only talk about building an experience that unique to your business and nothing else … we love it when we can contribute to simplification and democratization of technology solutions.

Are you Well-Architected ?

July 18, 2019

BizCloud Experts

Advanced Partner, Agile, Automation, AWS, CLOUD, Contact Center, Smart Office, Voice Enabled

Recently, we got asked a few questions that really made us think and step back. The questions look fairly simple Our storage costs are going out of roof for system that is not even in production, can you analyze ? We have our Web Application Firewall (WAF) configured but it does not look like it is working right, can you review our configuration

Re: Think CX – Simplify Agent Onboarding…

April 25, 2019

CX BizCloud

Advanced Partner, Agile, CLOUD, Contact Center, Smart Office, Uncategorized, Voice Enabled

In current Contact Centers, Agent onboarding can take days to weeks, or more — that’s typically not an issue due to the fact that other processes like agent training, employee on-boarding, desktop provisioning etc. take longer. That said, as organizations are transforming digitally — this is becoming unacceptable to most. What are you going to do about it? Read on …

Never miss a call again…

March 8, 2019

CX BizCloud

Advanced Partner, Agile, CLOUD, Contact Center, Smart Office, Uncategorized, Voice Enabled

Last week we decided to upgrade our network to gain higher speeds. The side effect to that is our phones were no longer working! Now they are, but that’s not the point…Curious if we were blind to those missed calls? then read on

Focus on the Good ….

March 2, 2019

Nagesh Kunamneni

Advanced Partner, Agile, BizCloud Experts, Community Outreach, Uncategorized

I have always walked into the office everyday with an expectation for the day and an execution plan. Having worked in large enterprises all my life, keeping focus on objectives and goals and making progress towards the outcomes came naturally. The support you get from various parts of the Organization like Human Resources, Finance, Sales, Marketing, Business Development, Procurement, Contracts, Legal, Finance … etc etc keep you focussed on your role and objectives and you start for taking these support…

CUSTOMER FIRST…it’s not just a TAGLINE.

January 21, 2019

Nagesh Kunamneni

Advanced Partner, Agile, Automation, BizCloud Experts, Blog, CLOUD

This weekend exemplifies our spirit of putting the #CUSTOMERFIRST and doing whatever it takes to get the job done. On Saturday we received a signed SoW from the client and a request to have the baseline environment ready by Sunday in order for their App Dev team to begin their work Sunday night.

It’s the little things we do that makes us #PROUD!

January 5, 2019

BizCloud Experts

Advanced Partner, Agile, Automation, BizCloud Experts, Community Outreach, TEXAS

Every year around this time we look back and realize the year has flown by and begin to scratch our heads saying to ourselves “what did we really accomplish last year?” Today, I just want to step back and look at little things we do that I feel matter to our business.

2018 DECEMBER ACHIEVEMENTS

January 5, 2019

BizCloud Experts

Advanced Partner, Agile, Automation

Every year re:Invent and Thanksgiving coincide with each other and we’re reminded of the importance of Family & Friends; let’s begin this holiday season with “LOTS OF CHEER!” Business-wise, we continue to make progress on our core strategy “Help Customers Build Well-Architected Solutions Faster on the Cloud.”