Agile Micro-Services Development – Low Code / No Code Emergence
AGILE Service development using low code/ no code architectures
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Re:Think CX with BizCloud Experts
Our recent linked-in one-liner post to exemplify why we should have a discussion on how we can help with “Rethinking CX”. And yes, we only talk about building an experience that unique to your business and nothing else … we love it when we can contribute to simplification and democratization of technology solutions.
Are you Well-Architected ?
Recently, we got asked a few questions that really made us think and step back. The questions look fairly simple Our storage costs are going out of roof for system that is not even in production, can you analyze ? We have our Web Application Firewall (WAF) configured but it does not look like it is working right, can you review our configuration
Re: Think CX – Simplify Agent Onboarding…
In current Contact Centers, Agent onboarding can take days to weeks, or more — that’s typically not an issue due to the fact that other processes like agent training, employee on-boarding, desktop provisioning etc. take longer. That said, as organizations are transforming digitally — this is becoming unacceptable to most. What are you going to do about it? Read on …
Never miss a call again…
Last week we decided to upgrade our network to gain higher speeds. The side effect to that is our phones were no longer working! Now they are, but that’s not the point…Curious if we were blind to those missed calls? then read on
Focus on the Good ….
I have always walked into the office everyday with an expectation for the day and an execution plan. Having worked in large enterprises all my life, keeping focus on objectives and goals and making progress towards the outcomes came naturally. The support you get from various parts of the Organization like Human Resources, Finance, Sales, Marketing, Business Development, Procurement, Contracts, Legal, Finance … etc etc keep you focussed on your role and objectives and you start for taking these support…
CUSTOMER FIRST…it’s not just a TAGLINE.
This weekend exemplifies our spirit of putting the #CUSTOMERFIRST and doing whatever it takes to get the job done. On Saturday we received a signed SoW from the client and a request to have the baseline environment ready by Sunday in order for their App Dev team to begin their work Sunday night.
It’s the little things we do that makes us #PROUD!
Every year around this time we look back and realize the year has flown by and begin to scratch our heads saying to ourselves “what did we really accomplish last year?” Today, I just want to step back and look at little things we do that I feel matter to our business.
2018 DECEMBER ACHIEVEMENTS
Every year re:Invent and Thanksgiving coincide with each other and we’re reminded of the importance of Family & Friends; let’s begin this holiday season with “LOTS OF CHEER!” Business-wise, we continue to make progress on our core strategy “Help Customers Build Well-Architected Solutions Faster on the Cloud.”
2018 NOVEMBER ACHIEVEMENTS
Every year re:Invent and Thanksgiving coincide with each other and we’re reminded of the importance of Family & Friends; let’s begin this holiday season with “LOTS OF CHEER!” Business-wise, we continue to make progress on our core strategy “Help Customers Build Well-Architected Solutions Faster on the Cloud.”
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