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AWS

ReThinkCX – A Success Story in SMB

Amazon Connect Deployment A local family eat-in restaurant had to transform itself overnight exclusively into a carry-out and delivery operation due to the Coronavirus health restrictions. Immediately it was constrained by call capacity limitations on its single phone line. People were texting the owner on his personal cell complaining they couldn’t get through. The restaurant was quickly losing orders and customers. Here is what happened next …

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#Thank you, #Grateful

We are a small team and a company that is involved in strategic initiatives with our clients. This week, we had a candid conversation with our employees and reinforced a simple message. Let’s stay safe, follow emergency procedures, & take care of our customers. We are committed to complying to our customer’s changing business needs and minimizing the impact of any disruptions to their business. We will do everything in our control to stay with our employees and clients. We…

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Re:Think CX with BizCloud Experts

Our recent linked-in one-liner post to exemplify why we should have a discussion on how we can help with “Rethinking CX”. And yes, we only talk about building an experience that unique to your business and nothing else … we love it when we can contribute to simplification and democratization of technology solutions.

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Are you Well-Architected ?

Recently, we got asked a few questions that really made us think and step back. The questions look fairly simple Our storage costs are going out of roof for system that is not even in production, can you analyze ? We have our Web Application Firewall (WAF) configured but it does not look like it is working right, can you review our configuration

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The buzz around #Serverless

Today, some of us @BizCloud Experts spent the day in a Knowledge Share session at AWS titled, “Driving Business Agility with AWS Serverless”. #Three years ago we saw this coming and built our entire organization to deliver “Serverless Solutions faster, cheaper and better”. Over the years we have delivered Serverless solutions that involved delivering Cloud Migrations, Application Packaging, Continuous Delivery, IoT and Web/Mobile Applications. Today, we are seeing the push by everyone to go Serverless !  We are 100% committed…

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We LOVE Small Business

Last week our CTO and a couple of our Solution Architects joined the community in support of the Small Business Expo held in downtown Dallas. We were among many small business owners all looking to make right connections. Our strategy was simple, educate the crowd on smart office and voice solutions and help redefine the modern workplace. We are showing clients just how building on the cloud combined with DX solutions — can change the way they interact and learn…

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AWS re:Invent – Key Reflections Day One

It’s that time of the year when we begin to reflect on what we accomplished the prior year and initiate what we could do better next year. AWS re:Invent allows us the pause and reflect, realize and plan what’s next to come. Key Reflections — Day One There is a pipeline for everything; monitoring, deployment, migration, application architectures to name a few. For BizCloud Experts 2018 was the year we put our focus towards Service Catalog driven applications, packaging and…

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Let’s build a Serverless Application !

Sounds easy, until you get this picture as the Serverless solution architecture frame work that needs to get deployed! Worried about how to configure Infrastructure that includes, VPC, Route 53, RDS, cloud-front, S3, configure s3-hosting, SSM Parameter store, API Gateway, CFT’s, Lambda, SNS, Cognito  …… and the list goes on ! …

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Smart Office: Simplifying Secure Access to Workplace Services

On an average day, engineers @BizcloudExperts have access to over 10 internal AWS accounts like Agile Project Management tools, time tracking and CRM tools. For each service we were enforcing our security policy, such as password rules, multi-factor authentication (MFA) and so on, individually and all time-consuming. We’re a small business, simplifying how we work is key, so we changed all that by: Enforcing Single Sign-on using SAML / Google ID Enforcing 2 factor authentication on all Google ID’s Now…

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TECH SUMMIT DALLAS 2018

Yesterday we took part in a local event hosted by Tech Summit, the focus was Key IT Trends and Best Practices. The event brought together IT and technology leaders across multiple industries to engage with solution providers and strategists like BizCloud Experts. We got a chance to share what BizCloud Experts is all about— Emerging technologies, best practices, and technology strategies that make up who we are. We were glad to hear positive feedback on our solutions related to the…

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