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BizCloud Experts

ReThinkCX – A Success Story in SMB

Amazon Connect Deployment A local family eat-in restaurant had to transform itself overnight exclusively into a carry-out and delivery operation due to the Coronavirus health restrictions. Immediately it was constrained by call capacity limitations on its single phone line. People were texting the owner on his personal cell complaining they couldn’t get through. The restaurant was quickly losing orders and customers. Here is what happened next …

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#Thank you, #Grateful

We are a small team and a company that is involved in strategic initiatives with our clients. This week, we had a candid conversation with our employees and reinforced a simple message. Let’s stay safe, follow emergency procedures, & take care of our customers. We are committed to complying to our customer’s changing business needs and minimizing the impact of any disruptions to their business. We will do everything in our control to stay with our employees and clients. We…

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Re:Think CX with BizCloud Experts

Our recent linked-in one-liner post to exemplify why we should have a discussion on how we can help with “Rethinking CX”. And yes, we only talk about building an experience that unique to your business and nothing else … we love it when we can contribute to simplification and democratization of technology solutions.

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Focus on the Good ….

I have always walked into the office everyday with an expectation for the day and an execution plan. Having worked in large enterprises all my life, keeping focus on objectives and goals and making progress towards the outcomes came naturally. The support you get from various parts of the Organization like Human Resources, Finance, Sales, Marketing, Business Development, Procurement, Contracts, Legal, Finance … etc etc keep you focussed on your role and objectives and you start for taking these support…

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We LOVE Small Business

Last week our CTO and a couple of our Solution Architects joined the community in support of the Small Business Expo held in downtown Dallas. We were among many small business owners all looking to make right connections. Our strategy was simple, educate the crowd on smart office and voice solutions and help redefine the modern workplace. We are showing clients just how building on the cloud combined with DX solutions — can change the way they interact and learn…

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AWS re:Invent – Key Reflections Day One

It’s that time of the year when we begin to reflect on what we accomplished the prior year and initiate what we could do better next year. AWS re:Invent allows us the pause and reflect, realize and plan what’s next to come. Key Reflections — Day One There is a pipeline for everything; monitoring, deployment, migration, application architectures to name a few. For BizCloud Experts 2018 was the year we put our focus towards Service Catalog driven applications, packaging and…

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Happy Thanksgiving

As you gather with Family & Friends this Thanksgiving holiday take a moment and count your blessings. Warm wishes from all of us at BizCloud we wish you many blessings this day and throughout the year! — celebrating Thanksgiving.

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Let’s build a Serverless Application !

Sounds easy, until you get this picture as the Serverless solution architecture frame work that needs to get deployed! Worried about how to configure Infrastructure that includes, VPC, Route 53, RDS, cloud-front, S3, configure s3-hosting, SSM Parameter store, API Gateway, CFT’s, Lambda, SNS, Cognito  …… and the list goes on ! …

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