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ReThinkCX – A Success Story in SMB

Amazon Connect Deployment A local family eat-in restaurant had to transform itself overnight exclusively into a carry-out and delivery operation due to the Coronavirus health restrictions. Immediately it was constrained by call capacity limitations on its single phone line. People were texting the owner on his personal cell complaining they couldn’t get through. The restaurant was quickly losing orders and customers. Here is what happened next …

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#Thank you, #Grateful

We are a small team and a company that is involved in strategic initiatives with our clients. This week, we had a candid conversation with our employees and reinforced a simple message. Let’s stay safe, follow emergency procedures, & take care of our customers. We are committed to complying to our customer’s changing business needs and minimizing the impact of any disruptions to their business. We will do everything in our control to stay with our employees and clients. We…

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Happy Thanksgiving

As you gather with Family & Friends this Thanksgiving holiday take a moment and count your blessings. Warm wishes from all of us at BizCloud we wish you many blessings this day and throughout the year! — celebrating Thanksgiving.

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Smart Office: Simplifying Secure Access to Workplace Services

On an average day, engineers @BizcloudExperts have access to over 10 internal AWS accounts like Agile Project Management tools, time tracking and CRM tools. For each service we were enforcing our security policy, such as password rules, multi-factor authentication (MFA) and so on, individually and all time-consuming. We’re a small business, simplifying how we work is key, so we changed all that by: Enforcing Single Sign-on using SAML / Google ID Enforcing 2 factor authentication on all Google ID’s Now…

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BRIDGING THE GAP!

Successful startups are not created in a vacuum. They are connected to networks comprised of faculty, mentors and other innovators. Higher education institutions can play a crucial role in an entrepreneurial ecosystem, and even a more important role within developing economies. Startups benefit from university involvement in ecosystems in a number of ways. Universities are hubs of human capital, knowledge, and expertise. At BizCloud Experts, we  are proactively outreaching to the universities. Bringing awareness of the benefits is key to…

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Infrastructure as Code (IAC)

Infrastructure as Code (IAC) is a type of IT infrastructure, that operations teams can automatically manage and provision through code, rather than using a manual process. Infrastructure as Code is sometimes referred to as programmable infrastructure.  It means writing code (which can be done using a high level language or any descriptive language) to manage configurations and automate provisioning of infrastructure in addition to deployments. This is not just writing scripts, but involves using tested and proven software development practices…

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What exactly is Blockchain Technology?

Blockchain is an emerging technology that can radically improve banking, supply chain, and other transaction networks and can create new opportunities for innovation. Businesses contain many examples of networks of individuals and organizations that collaborate to create value and wealth. These networks work together in markets that exchange assets in the form of goods and services between the participants. Blockchain technology provides the basis for a dynamic shared ledger, that can be applied to save time when recording transactions between…

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Rackspace to AWS Migration

Who is F&I Express? F&I Express is leading the automotive aftermarket industry into the digital age with innovative F&I eContracting solutions. They provide their customers with a hosted PHP application, which helps the customers in eContracting. FIE, which is the application that provides the eContracting functionality, processes anywhere between 5000 and 6000 contracts per day. Issues with current setup FIE is currently hosted on Rackspace, a public cloud provider. Their availability has being going down due to the setup they…

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