Pandemic

Merry Christmas & Happy New Year

Thank you For Being a Pillar of Support and Encouragement in 2020 Wish you and your families a Merry Christmas and a Very Happy New Year 2021 from everyone @bizcloudexperts We look forward to connecting & working with you in 2021 and making a difference Please take a minute and let us know how we can contact you Let’s connect !  Or Follow us on-line; check out our social media Activity:

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Candid Conversations @BizCloud

In technology industry, it is common to work from home (WFM) / work remotely. Heck the entire outsourcing industry is based on working remotely. So this is nothing new and WFM is truly not a technology problem, we have too many collaboration tools. Then why this message Covid-19 brings unprecedented challenges to this equation.  it is forcing everyone to work from home, not necessarily a remote office location. For e.g back office functions that were moved to India, but the…

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ReThinkCX – A Success Story in SMB

Amazon Connect Deployment A local family eat-in restaurant had to transform itself overnight exclusively into a carry-out and delivery operation due to the Coronavirus health restrictions. Immediately it was constrained by call capacity limitations on its single phone line. People were texting the owner on his personal cell complaining they couldn’t get through. The restaurant was quickly losing orders and customers. Here is what happened next …

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#Thank you, #Grateful

We are a small team and a company that is involved in strategic initiatives with our clients. This week, we had a candid conversation with our employees and reinforced a simple message. Let’s stay safe, follow emergency procedures, & take care of our customers. We are committed to complying to our customer’s changing business needs and minimizing the impact of any disruptions to their business. We will do everything in our control to stay with our employees and clients. We…

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