VIRTUAL AWS IMMERSION DAY

NEW DIGITAL EXPERIENCE WITH AMAZON CONNECT

October 27th
 9:30 AM – 1:30PM CT | Virtual event

4 hours • Virtual • 20 Attendees

Get the guided, hands-on experience you
need to confidently migrate your application to a cloud native structure.



    Revolutionize the Traditional Contact Center Experience

    AMAZON CONNECT

    Did you know companies are saving up to 80% by running their contact centers in the cloud over traditional on-premise models? Regardless of cost, omnichannel cloud contact center technology helps companies provide more personal, dynamic, and natural customer experiences.  

    Explore if a Cloud Contact Center is Right For You

    Join BizCloud Experts and Amazon Web Services (AWS) for a free, half-day virtual Immersion Day experience where we will take attendees on a journey to explore the benefits of Amazon Connect, an easy to use omnichannel cloud contact center service. 




    Why Attend?

    • Learn how to leverage AWS services to enable cloud transformation within your organization 
    • Learn at your own speed, from the comfort of your home 
    • Have access to certified AWS experts and an AWS Partner Ambassador to get your questions answered in real-time.
    • Test before you invest – this a great opportunity to explore if AWS Is a viable solution for your business or your team before investing significant $$

    Who Should Attend?

    This Immersion Day experience is geared for the technical stakeholders in the organization including but not limited to contact center administrators, contact center managers, network administrators, CIO’s, VP’s of Technology.

    **Please Note: We recommend you have a basic knowledge of operating and/or running call centers. 






    What to Expect


    Using a combination of presentation-style workshops and hands-on lab sessions, AWS certified BizCloud Experts architects will guide you through a virtual workshop covering:

    • A general overview of Amazon Connect
    • How to setup an Amazon Connect instance
    • How to build call-flow integrations
    • Learn how to use AWS Lambda and other AWS services to enhance and personalize the call center experience



    Register for your AWS Immersion Day

     

    NEW DIGITAL EXPERIENCE WITH AMAZON CONNECT 

    October 27th | 9:30 AM – 1:30 PM CT | Virtual event

    4 hours • Virtual • 20 Attendees

    Schedule the guided, hands-on experience you need and discover for yourself how Commerce
    Architects & Amazon Web Services will help elevate your business.

       

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