Integrate CRM with your Amazon Connect !
Bizcloud Contact Center Integrators are readily available Server-less functions that can be easily integrated with your existing Cloud based Contact Center (Amazon Connect).
Zoho CRM Integrator
- Does Customer information data dip.
- Inserts/Updates Customer information.
Use Case : Greets customer with his/her identity during an Inbound call
- Updates Customer call records to DynamoDB.
- Maintains Customer History for different communication channels.
Use Case : Building effective Customer Journey, which can assist an Agent during a transaction.
As an AWS ReInvent’17 offering, BizCloud is releasing Beta version of the integrators which can be easily integrated with your existing Connect.
Try it out yourself by requesting our demo version !